The functionality of remote access software tools offers much-needed versatility and convenience. It can help you handle various tasks like viewing documents remotely and moving files from one pc to another efficiently without using file-sharing software or email. In this article, we will discuss the best remote access software tools for 2021.
With over 2 billion users, TeamViewer is undoubtedly one of the most widely used remote access tools. TeamViewer offers multiple features that include mobile device support, global video conferencing, IoT remote assistance, patch management, and remote monitoring.
With TeamViewer, you can do in-session collaborations for tech support and access servers remotely. Individuals can download TeamViewer for free, but companies can get a 2-weeks commercial trial before purchasing a license.
2. Zoho Assist
Zoho Assist offers excellent customer support through on-demand remote access tools, outsourced MSP support, and IT help desks. Using Zoho Assist users can manage in-house devices’ unattended access sessions on laptops, PCs, mobile devices, and servers.
It offers integrated video and voice chat for better customer support, on-demand remote support to facilitate troubleshooting before installation, automatic detection of active monitors, and supports multiple monitors. The SSL 256-BIT AES encryption ensures that users can perform file transfer safely.
It is the most widely trusted remote control software that is ideal for small or large companies. Getting Zoho Assist will cost you a minimum of $8 monthly.
Parallels Access provides a simple, reliable, and quick way of accessing a computer remotely. Using Parallels Access you can retrieve applications and files remotely. It allows you to connect with your desktop with a few clicks from any web browser or mobile device without needing extra hardware.
Parallels Access has complete optimal readability and screen resolution optimization to edit files and copy/paste texts remotely. It also allows you to manage files by copying, deleting, sorting, and renaming. A plan for five computers will cost you $19.99 annually and $49 annually for unlimited users.
Remote Utilities is specifically designed for the Information Technology help desk and fully lets your team control your IT infrastructure. Although it is more complicated than other tools, the technical team can use it effortlessly.
The pricing starts at $99, accommodating a maximum of 20 endpoints. Remote Utilities is easily scalable, compatible with Android, Windows, iOS, Mac, and Linux. It also has two-factor authentication and does not have automatic, unexpected, or mandatory upgrades.
Every tool has its best qualities and shortcomings, so the best tool depends on your needs. When choosing the best remote control tool, consider the compatibility with other devices, security, functionality, support, and the number of users.
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